In line with the upcoming easing of government lockdown restrictions, the OVRO has announced that their offices are due to re-open and resume services from Monday 29 March 2021.
The OVRO has provided the following important points to note:
Attending a pre-booked appointment:
- Customers with pre-booked appointments between 29 March and 30 April 2021 under the OVRO’s current system should attend their appointment as normal. All attendees will be checked against the booking list upon arrival and should ensure they arrive on time and with the correct documents.
Booking an appointment:
- Customers with pre-booked appointments between 4 May and 16 August 2021 under the OVRO’s current system should regard their appointments as having being cancelled. Customers will receive further advice to access the new system in April 2021 via the OVRO website.
- Registration/Appointment attendance made under the current booking system will not be accepted from 4 May 2021.
- Customers will be required to create an account and book a new appointment under the new OVRO system to be launched in April 2021. The first appointments to be made available will be from 4 May 2021.
- The current OVRO booking facility remains deactivated and therefore, customers who have made a booking under the current system will not be able book/amend their appointment.
The OVRO continues to maintain a high level of compliance and safety standards which includes social distancing within their public and staff areas. Hand sanitisers and wipes are available upon arrival and face coverings must be worn by all customers.
We will aim to provide further details about the OVRO’s new system once more information becomes available.
The information in this blog is for general information purposes only and does not purport to be comprehensive or to provide legal advice. Whilst every effort is made to ensure the information and law is current as of the date of publication it should be stressed that, due to the passage of time, this does not necessarily reflect the present legal position. Gherson accepts no responsibility for loss which may arise from accessing or reliance on information contained in this blog. For formal advice on the current law please don’t hesitate to contact Gherson. Legal advice is only provided pursuant to a written agreement, identified as such, and signed by the client and by or on behalf of Gherson.
©Gherson 2021